FAQ

Are your products authentic?

Yes. All of our handbags are 100% authentic and sourced from verified suppliers, brand partners, or trusted global distributors. We guarantee the authenticity of every item we sell.

Why are your prices lower than retail?

We work directly with trusted industry sources, overstock channels, and authorized partners to bring you genuine luxury items at exclusive prices — without traditional retail markups.

Do you offer international shipping?

Yes, we ship worldwide. Shipping times and fees vary depending on the destination. You can find more details on our Shipping Policy page.

What is your return policy?

We accept returns within [15] days of delivery, as long as the item is unused, in original condition, and with all tags attached. Please refer to our Returns & Exchanges page for full details.

How can I be sure of the quality?

Every item is carefully inspected before shipping. We only source premium, high-quality handbags from brands and partners who meet our strict standards.

Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via email. You can track your order status anytime through our website.

Do you offer customer support?

Absolutely. Our support team is available via email or live chat to assist you with any questions, before or after your purchase.